Hours of Operation
Mon - Fri
6:30AM - 5PM
Pacific time
Extreme Sweat Test
As a part of our quality assurance, IFH puts the bikes and parts in extreme conditions to test the limit.
Do NOT do this at home!
Customer Service
Have a support question? We are only a call or eMail away.
Your satisfaction is our top priority.
Please have the following information ready when you call
- Your facility name, contact person's name
- Day/evening telephone numbers
- Product model and serial number (found underneath the keypad on the right hand side)
Holiday Schedule
Interactive Fitness Holdings observes the following holidays. Support is available on the next business day.
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Warranty information
Standard Limited Warranty- Installation and Warranty Registration Form
- On-line Store Parts Return Exchange Policy
Manuals and Guides
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Field Service Bulletin - Video Instructions
